Online Master of Business Administration (MBA) in Operations Management

The Online Master of Business Administration (MBA) in Operations Management is the most preferred elective for graduates with an IT/ ICT background. Operations management (OM) is the administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization

Operations management is the process that generally plans, controls and supervises manufacturing and production processes and service delivery. Operations management is important in a business organization because it helps effectively manage, control and supervise goods, services and people.

The Online MBA in operations management electives offered at Manav Rachna Centre for Distance and Online Education (MRCDOE) in this area are –Pricing and Revenue Management, Sourcing Management, Technology and Business Transformation, Planning Sales Operations. 

The primary takeaways of the online MBA in operations management  specialization programme at Manav Rachna CDOE would be focused on 

Product Quality The first department in a typical firm that checks the durability and reliability of a product is operations management. Operations management sees the quality of products or goods which would suit customers on and after delivery. When a product is of quality, it gives you an edge compared to your competitors.

Productivity is defined as the ratio of input to output and it is the only way to verify employees input. Operations management ensures appropriate staffing of employees to resources so as to get maximum results. The only way to ensure productivity is through effective operations management.

Customer Satisfaction There is no feeling for a manager or an employee as a customer getting the utmost satisfaction ever. Operations management rightly ensures this coupled with quality products. Customers make organizations thrive and they must be treated well in every way necessary and possible.

Reduced Operating Cost Through productivity, quality products and customer satisfaction, cost incurred on product servicing is maximally reduced. This simultaneously leads to increased revenue. Only operations management can make this possible. In reducing operating cost, there is also waste reduction. The exact number/size of products is produced as requested via proper operations management.