Introduction to Human Behavior
Diversity and organizations
Personality and Values
Power and Politics
Organization Change and Stress
Structure and Culture
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Chapter 14 Conflict.
Robbins, S. P. and Judge, T., Organizational Behavior, Pearson/Prentice Hall,
Upper Saddle River, N.J Pg 445.
Amy Gallo How-people-with-different-conflict-styles-can-work-together.
Principled Negotiation – The Harvard Approach – Fisher & Ury.